Support
Contact support
Choose what it is about. We will show the answers that most often help. If they do not, the form is right below.
1. Which product?
2. What is it about?
These usually solve it:
Great! Good luck with your event.
Write to us
Tell us what you did, what you expected and what happened instead. The text of any error message helps a lot. Do not send participants’ names or addresses. If we need a screenshot, we will ask, and you can blur names.
Write the email address you bought with, and the order number from the receipt if you have it (it starts with #).
Tell us what you want to achieve, not only the feature. That helps us find the best solution, and maybe one that already exists.
For requests about your personal data you can also email privacy@martenslink.com.
We aim to reply within 3–5 working days. At busy times, such as around a launch, it can take a little longer. We handle messages in the order they arrive. If you have something to add, just reply to your earlier email. That keeps everything in one place and helps us get back to you sooner.
Prefer email? Write to support@martenslink.com.